Support
Last updated: December 26, 2025
Get Help
We're here to help you with any questions or issues you might have with GreenHaus. Our support team is available to assist with account setup, ordering, and technical issues.
Common Questions
How do I create an account?
Download the GreenHaus app and follow the age verification process. You'll need to provide valid identification to confirm you're 21 or older.
How does age verification work?
We use secure, third-party verification services to confirm your age and identity. This is required by law for cannabis retail platforms.
Can I change my pickup location?
Yes, you can update your preferred dispensary location at any time in the app settings. This will show you nearby retailers and their available products.
How do rewards work?
Earn points with every purchase at participating dispensaries. Points can be redeemed for discounts on future orders. Rewards stack across all partner locations.
Technical Support
Having trouble with the app? Try these steps first:
- Make sure you have the latest version of the app
- Check your internet connection
- Restart the app and try again
- Clear the app cache in your device settings
Contact Us
Still need help? Our support team is here for you:
Email us at info@indieplantmarketing.com and we'll get back to you within 24 hours.
For urgent issues, please include your account email and a brief description of the problem you're experiencing.
Feedback
We're always working to improve GreenHaus. If you have suggestions for new features or ways we can make the experience better, we'd love to hear from you at info@indieplantmarketing.com.